Smooth your call volumes and offer customers a way out of the dreaded call queue.
Smooth your call volumes and offer customers a way out of the dreaded call queue.
How QueueBuster works – step by step
What if the customer doesn’t answer when QueueBuster calls them back?
If they are engaged or don’t answer, QueueBuster will inform the agent and retry the call according to your rules. If the call goes to voicemail, the agent can leave a polite message (so your customer will know you tried to reach them) and tell the system to retry the call later.
Try before you buy
Just £1000 to set up a trial, which is refunded if you decide to continue on to full purchase.
We do our research
We offer a free analysis of your inbound call patterns to see if QueueBuster can help.
You always have options
Volume-based pay-as-you-use, or perpetual licence plus support payment models.
Whichever you choose, you’ll benefit from a fully-managed solution with technical support and commercial advice, optimising your customer contact strategy.
How QueueBuster works – step by step
What if the customer doesn’t answer when QueueBuster calls them back?
If they are engaged or don’t answer, QueueBuster will inform the agent and retry the call according to your rules. If the call goes to voicemail, the agent can leave a polite message (so your customer will know you tried to reach them) and tell the system to retry the call later.
Low risk
(tap me)Try before you buy
Just £1000 to set up a trial, which is refunded if you decide to continue on to full purchase.
Call pattern analysis
(tap me)We do our research
We offer a free analysis of your inbound call patterns to see if QueueBuster can help.
Flexibility
(tap me)You always have options
Volume-based pay-as-you-use, or perpetual licence plus support payment models.
Whichever you choose, you’ll benefit from a fully-managed solution with technical support and commercial advice, optimising your customer contact strategy.
Pricing
A 4-week live trial costs just £1000, which is then taken off the cost of purchase if you decide to continue using QueueBuster. With the hosted option, there’s a small set-up fee and then ongoing costs are ‘pay-as-you-use’ based on the volume of callback requests you’ll use (they reduce in cost with volume). This is really useful if your call queue length changes with the seasons! We can quickly figure out what QueueBuster is likely to cost if you can share a few pieces of information relating to your requirements. Contact us for a brief chat and we’ll get you all the answers you need.
Pricing
A 4-week live trial costs just £1000, all of which is migrated to purchase if you decide to continue using QueueBuster. With the hosted option, there’s a small set up fee and then ongoing costs are ‘pay-as-you-use’ based on the volume of callback requests you’ll use (they reduce in cost with volume). This is really useful if your call queue length changes with the seasons! We can quickly figure out what QueueBuster is likely to cost if you can share a few pieces of information relating to your requirements. Contact us for a brief chat and we’ll get you all the answers you need.
Ready to say hello?
qb@contactpartners.com
+44(0)333 123 2580
“Call queues can build up at peak times and we wanted to manage the customer experience while avoiding abandoned calls and ultimately lost sales.”
Interflora
Ready to say hello?
qb@contactpartners.com
+44(0)333 123 2580
“Call queues can build up at peak times and we wanted to manage the customer experience while avoiding abandoned calls and ultimately lost sales.”
Interflora
